International Return and Replacement

International Return & Replacement Policy

At Tarakesh, every piece of jewelry is crafted from genuine silver and carefully inspected before shipping. This policy applies to all orders shipped outside India.

Replacement Policy (International Orders)

For international orders, Tarakesh only offers replacements. Refunds or returns for monetary refunds are not available for international shipments.

Customers may request a replacement only if the item received is:

  • Damaged during transit

  • Defective upon arrival

  • Incorrect item received

Replacement Request Window

Replacement requests must be submitted within 7 days of delivery of the order.

Any requests submitted after 7 days from the delivery date will not be accepted.

Eligible Countries

This policy applies to all countries outside India where Tarakesh ships products, including but not limited to the United States, Canada, United Kingdom, Australia, New Zealand, Germany, France, Italy, Spain, Netherlands, Belgium, Switzerland, Sweden, Norway, Denmark, Finland, Austria, Ireland, Portugal, Poland, Czech Republic, Hungary, Greece, Singapore, Malaysia, Thailand, Indonesia, Philippines, Vietnam, United Arab Emirates, Saudi Arabia, Qatar, Kuwait, Oman, Bahrain, Japan, South Korea, Hong Kong, and other international destinations served by Tarakesh.

Replacement Conditions

To be eligible for a replacement:

  • The item must be unused and in its original condition

  • The item must be returned with the original packaging

  • Photo or video proof of the issue may be required for verification

Return Shipping for International Orders

Customers are responsible for return shipping costs for international replacements unless the product received is damaged or incorrect.

We recommend using a trackable international shipping service, as Tarakesh is not responsible for items lost during return transit.

Replacement Processing

Once the returned product is received and inspected, we will ship a replacement product of the same design.

If the original design is unavailable, Tarakesh may offer:

  • A similar product of equal value, or

  • Store credit for a future purchase.

How to Request a Replacement

To request a replacement, please contact our support team with the following details:

  • Order Number

  • Photos or videos of the product

  • Description of the issue

Email: care@tarakesh.com

Our team will review the request and provide further instructions.